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Acrorip V10.2 or newer is required to work with the Epson XP-15000. You also need to ensure you have the latest drivers from both Epson and Acrorip, and avoid driver conflicts by removing previous versions.

Here are the steps to follow:

1) Uninstall all versions of Acro from your PC

2) Uninstall your Epson printer driver as well / uninstall the printer

3) Download and install the latest Epson print driver directly from Epson's website, for your model the drivers are located here (please install the full drivers): https://epson.com/Support/Printers/Si...

4) Download and install the latest version of Acro (as your reseller for the driver, you have access to upgraded versions of Acro within 6 months from date of purchase, valid only on Versions 10 and newer and from authorized resellers only as listed at www.acrorip.com)

5) Restart your PC

1 Answer

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You need to ensure the following are set correctly:

REAR TRAY should be selected on the Printer Tab (without this, the printer will have feeding issues):

And your PAPER SIZES need to be set accurately (otherwise you may have issues with the image size and locations printing incorrectly):

  • A4 sized paper should be entered as 210mm width
  • A3 sized paper should be entered as 329mm width

View a video of the settings to use here

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